iMed-OS Post Surgical Board Certification

iMed-OS is a comprehensive operational support system developed by CSL Therapy to standardize and elevate excellence in the non-clinical aspects of post-surgical care. It provides a structured framework specifically designed for front office teams, coordinators, and administrative staff, enabling them to consistently deliver compliant, client-centered, and brand-aligned support throughout every stage of the recovery journey.

The iMed-OS Program for plastic surgery staff bridges the critical gap between client interaction and clinical care. It integrates clear communication standards, thorough documentation protocols, and essential regulatory safeguards. This ensures surgical practices operate with the highest levels of professionalism, efficiency, and protection for both patients and the practice.

Who is this certification for?

This certification is for:

• Any professionals working inside of a facility that is deemed office or admin staff. If there are any CNAs, MAs, nurses, allied healthcare professionals, or other medical staff, they will become iMed-OS Board Certified
• A surgery center’s Chief of Staff

Who is this certification NOT for?

This certification is not for therapists whom will be performing manual treatments on clients (either medically necessary or elective

What skill sets does this program certify?

The NBAA Program for Office and Admin staff certifies on the following competencies through the iMed Post Surgical eCourse:

• 8 Phases of client Cosmetic Self Love journey
• Homeostatic return and basic trauma remodeling
• Proficiency in patient PreOp & PeriOp preparation
• Skill in educating clients about their surgical journey
• Navigating client postoperative expectations
• Incisional & iMedic Standard of Care
• Compression Therapy: Understanding of postoperative products and garments, including their application, accessories, stages, and benefits for clients
• Basic Nutrition, Ambulation, & Signs of Distress
• Scheduling Clients in-office for Incisional treatments & educating clients on the types of treatments they will need after Day 7
• Effective communication skills for building rapport with clients, addressing concerns, and ensuring client satisfaction and safety
• Industry product awareness

Surgeons who would like this type of certification for themselves would need to complete the class and meet respective requirements along with Office Staff. Should a surgeon* want to provide and perform post surgical massage treatments themselves, they will need to follow the THERAPIST SO Board Certification track.

* Should a therapist or a surgery center opt to provide treatments to clients past Day 7, they must apply for IP Provider Board Certification

This certification includes:

1. iMed Baseline Exam*
2. iMed-OS Post Surgical eCourse
3. CSL Precis Course + Course Materials
4. Access to Discounted Trainings & CEUs
5. iMed-OS Post Surgical Board Certification for the Body Altering Aesthetics Industry
6. Sales Training (only for ROGA enrolled facilities)
7. CSL Therapy Board Certification Benefits
8. Access to supportive community
9. Discounted Center Consulting & Brand Strategy

* iMed-OS Post Surgical Board Certification applicants do not have to pass this exam. The exam will still be administered to assess the baseline comprehension.